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Oral-B Pro 2 2500 CrossAction Electric Toothbrush Rechargeable Power..

Best price: £63.80 (20% off)
  • Oral-B 3D technology movement: Round toothbrush head oscillates..
  • Good product for use
  • Easy to use

Product Attributes

  • Width: 10.3 inches,
  • Height: 7.1 inches,
  • Length: 3.9 inches,
  • Size: Pack of 1

Positives

Neutrals

Negatives

57.6% 5.3% 37.1%

Senti Score  [62.9%]

Philips Sonicare DiamondClean Electric Toothbrush

  • A whiter smile from day 1 vs a manual toothbrush and leading wh..
  • Choose from 5 modes: Clean, White, Sensitive, Gum Care and Deep..
  • Up to 7x more plaque removal than a manual toothbrush
  • Improved gum health in just 2 weeks*
  • Comes with 1 handle, 1 USB travel charging cases, 1 charging base

Product Attributes

  • Weight: 2.0 pounds,
  • Size: New

Positives

Neutrals

Negatives

47.6% 10.0% 42.4%

Senti Score  [57.6%]

* hover your mouse over a word to see more details

Oral-B Pro 2 2500 CrossAction Electric Toothbrush Rechargeable Power..

excellent products very disappointed excellent powerful expensive happy really excellent great poor better misleading and fraudulent slow dead pointless a bit strange great success disappointed

Philips Sonicare DiamondClean Electric Toothbrush

complete waste expensive extremely powerful annoying very pleased best excellent product love loose extremely disappointed amazing shoddy toothbrushes excellent faulty great disappointed

Compare Cons

very disappointed in both products

"i don't usually spend this much on a toothbrush so i was hoping it would be for long term use but i'm very disappointed"
98.7%

poor quality in both products

"poor quality"
98.5%

extremely poor in both products

"overall product rating is for its extremely poor battery life!"
74.9%

waste your money in both products

"don’t waste your money on any of these brushes"
74.8%

design flaw in both products

"so why would i keep a new one with the same design flaw?"
74.8%

loses power in both products

"it loses power significantly after two days so it really does need to live on its charger"
74.2%

small issue in both products

"good overall product although one small issue i have is when coming off charge the on off switch fails to work the first time you have to pop it back on charge for a second then press the button then ig works fine for a couple of weeks until the next recharge"
73.9%

same fault in both products

"two of these have now suffered the same fault after just 2 3 months they will charge up and work fine in the morning but by the evening they are completely dead won’t turn on red light flashing "
73.9%

same issue in both products

"it’s olympic shaver centre ltd calverton business park ng14 6ql nottingham just in case you have the same issue update: received second brush on warranty and it died after a few months in the same way"
73.7%

stopped working in both products

"however: within two months it stopped working"
72.5%

manual toothbrush in both products

"mouth feels much cleaner than if you’d used a manual toothbrush and the smaller brush head makes it easier to reach the back of your teeth"
72.3%

same problem in both products

"i’ve noticed from the reviews that other toothbrushes bought around the same time have exactly the same problem"
69.9%

faulty item in both products

"maybe it is just a one off faulty item but i am going to try and return it and get either a free replacement or my money back!"
62.9%

lost power in both products

"we had ours a few days and despite it being left on charge when we went away for a night it had lost power by the morning"
61.4%

pointless a bit strange

"i just found that pointless a bit strange and will look to buy a model without it"
98.5%

misleading and fraudulent

"i really dislike when amazon allows misleading and fraudulent statements like these that induce us consumers to buy yet the reality does not correspond to description!"
98.5%

disgusting scaling

"i discovered when using non oral b replacement heads on my old oral b how quickly that gap fills up it meant stopping and cleaning things often or the toothpaste water saliva mixture will gum up under there and create a sort of disgusting scaling inside that's difficult to clean"
98.5%

frustrating annoying

"a big brand doesn't always mean better this is an example of it with a battery life which only lasts two or three days a case which is cheap and not fit for purpose and the fact the toothbrush also doesn't easily change between the regular and sensitive function which other toothbrushes do for example when turning on or off you have to flick through which is frustrating annoying and wastes time"
98.4%

wastes time

"a big brand doesn't always mean better this is an example of it with a battery life which only lasts two or three days a case which is cheap and not fit for purpose and the fact the toothbrush also doesn't easily change between the regular and sensitive function which other toothbrushes do for example when turning on or off you have to flick through which is frustrating annoying and wastes time"
98.3%

very dissapointed

"very dissapointed have tried different sockets chargers and adapter"
97.9%

some garbage

"it only comes with one brush head so no replacements and the plug is some garbage for shaver outlets"
96.6%

unacceptable even

"this is unacceptable even a drug store brand of electric tooth brushes have a charge life of 2 3 weeks my previous oral b basic model used to last for 2 weeks minimum "
95.4%

which is unacceptable

"predicting that i'll end up needing to charge it daily a few months down the line which is unacceptable which means i'm going to need to replace it"
94.1%

stuck in my tooth

"and i no longer get food stuck in my tooth"
94.1%

dreadful quality

"dreadful quality"
94.0%

awfully loud

"downside: sounds awfully loud!"
93.3%

very ashamed

"very ashamed !"
90.0%

very frustrating

"no rhyme or reason as to why it works sometimes but not others very frustrating but now living in another country so warranty isn't easy to work out"
88.7%

extremely unhappy

"it's only 7 months old and i am extremely unhappy"
74.9%

battery died

"i needed a replacement for my old braun toothbrush that lasted years before the battery died"
74.9%

totally unusable

"it has stopped holding charge and is totally unusable"
74.9%

minute timers

"nice 30 seconds and two minute timers"
74.9%

negative point

"the only negative point that i found so far is the charger that works only with 220~240v disappointing for a product that is ment to go with you wherever you go"
74.9%

noticably slower

"another important thing i noticed after the upgrade was that the previous toothbrush with the degraded battery was noticably slower so that's another reason to upgrade if you already own an older one"
74.9%

noisy head

"that noisy head because the arms aren’t strong enough and they break"
74.8%

slower pace

"braun should have stuck with the old nimh or nicd technology as at least if the battery was getting flat you could carry on at a slower pace whereas this model just gives up and refuses to go even at a slower pace"
74.8%

negative reviews

"i read the negative reviews and came to conclusion that if the battery fails it's because someone in the household has knocked the brush over onto a hard floor a hard knock can easily damage a battery "
74.8%

feel ripped

"i feel ripped off"
74.8%

died in august dead

"i bought two in april and one died in august dead isn't quite the description zombie would be a better description as it won't come on when the button is pressed but will come on randomly day and night"
74.8%

very misleading

"please change the title of the product as this is very misleading"
74.8%

absolute rubbish

"this product is absolute rubbish"
74.8%

minute intervals

"it has a timed "pulse" in one minute intervals so you know you're brushing for at least the recommended two minutes"
74.8%

nothing fancy

"nothing fancy and it does what its supposed to do i guess"
74.8%

slightly worried

"so i bought this one slightly worried that the battery life may not be good as per reviews"
74.8%

more expensive

"this toothbrush is a good compromise between the cheap range and the more expensive ones"
74.7%

inferior battery

"beware older versions have an inferior battery so make sure you get the pro2 version with a good lithium battery"
74.7%

degraded battery

"another important thing i noticed after the upgrade was that the previous toothbrush with the degraded battery was noticably slower so that's another reason to upgrade if you already own an older one"
74.7%

questionable investments

"so more expensive models which just add extra modes are questionable investments"
74.7%

vibrating head

"not long after buying it lost its new power and the vibrating head ended up being as slow as my old toothbrush which i replaced it for"
74.7%

very noisy

"i bought the first one for christmas at a special price and have to return it a day later as it was very noisy and unpleasant to brush my teeth even on the second position for sensitive teeth"
74.7%

would not charge

"i bought this in december 2017 it has now had to be replaced for the second time both times it was the same issue the tooth brush would not charge"
74.7%

slowing down

"only complain is that it seems to go suddenly rather than noticeably slowing down for a while beforehand but since it also charges quickly not really a problem"
74.6%

didnt work

"i tried a different charger but that didnt work"
74.6%

completely died

"the toothbrush was good when it worked but after 8 months the battery has completely died and it no longer works"
74.6%

going apart

"i’ve had the same one for about 7 years and it just keeps going apart from changing the brush heads the travel case is useful"
74.6%

died completely

"battery died completely"
74.6%

getting flat

"braun should have stuck with the old nimh or nicd technology as at least if the battery was getting flat you could carry on at a slower pace whereas this model just gives up and refuses to go even at a slower pace"
74.6%

dental issues

"i bought this product as my dentist recommended it as one of two i could use for my dental issues the other product was the £120 version"
74.5%

they replaced

"sent off to be fixed and they replaced"
74.5%

totally rubbish

"the item is totally rubbish and not fit for purpose!"
74.5%

unwanted plaque

"definately a great product that removes unwanted plaque effectively"
74.5%

overpriced gadget

"my question is whether there is a point to buy an overpriced gadget when at the end of the day we have to floss and rely on inter dental brushes"
74.5%

rather annoying

"major bonus is that it doesn't come with the rather annoying folk from the adverts"
74.4%

hardly works

"we only bought this on the 17th march this year and it now hardly works"
74.4%

causing irritation

"the sensitivity mode can come in handy if you feel the normal speed is a bit too much and is causing irritation"
74.4%

fell apart

"used last one until it basically fell apart and this one was reduced from £80 to £30 when i was looking for a new one maybe people don't want a black toothbrush?"
74.4%

dead charging

"it seem the battery is now dead charging won't last more than a second"
74.4%

serious issue

"clearly a serious issue with these oral b toothbrushes and other reviews have confirmed charging issues"
74.3%

bluetooth gimmicks

"didn’t use any of the bluetooth gimmicks so bought the cheaper 2500 version this time around which has the newer li ion battery"
74.3%

only complain

"only complain is that it seems to go suddenly rather than noticeably slowing down for a while beforehand but since it also charges quickly not really a problem"
74.2%

slow speed

"finally it also has a slow speed setting for sensitive teeth"
74.2%

knocks off charge

"also the toothbrush knocks off charge very easily this could be why some people's toothbrushes aren't being fully charged"
74.2%

return items

"i am partially disabled have no transport and cannot keep going to store s in order to return items if your system is not working"
74.2%

charging issues

"clearly a serious issue with these oral b toothbrushes and other reviews have confirmed charging issues"
74.1%

some problems

"there are some problems with the battery control logic it thinks that the battery is dead every time i leave the toothbrush without charger"
74.1%

ridiculous joke

"this is a ridiculous joke after 6 weeks the battery in the brush stops working"
74.1%

considerably louder

"note this is considerably louder than i thought it would be and the battery seems to drain quickly if you're using this morning and night as you should other than that my dentist praised my decision and my mouth does feel cleaner"
74.1%

wouldnt charge

"worked ok for the first couple of months then it wouldnt charge at all"
74.1%

pretty pointless

"the red light for putting too much pressure seems pretty pointless as you have to put a lot of pressure on for it to light up"
74.1%

pretty poor

"battery life is pretty poor though especially compared to other brands i have phillips sonicare and fairywill not sure if i have just been unlucky to get a dud one of these or if they are all the same"
74.1%

getting knocked

"this should avoid the switch getting knocked"
74.0%

phobia clinic

"i was recommended by the dental staff at the phobia clinic to invest in an electric toothbrush"
74.0%

toothpaste residue

"package was already ripped open with the toothbrush that was used was sticky and toothpaste residue resided on it"
73.9%

negative comments

"i cannot believe the negative comments regarding the battery as i fully charged the device on 15th"
73.8%

year warranty

"a top tip if you go to the oral b website you can extend the 2 year warranty to 3 for free just by registering your toothbrush at any time before the standard 2 year warranty expires"
73.7%

total junk

"total junk!"
73.7%

slight downside

"only slight downside is the toothbrush doesn’t shut down after two minutes just gives an extended buzz and if you’re not paying attention you can lose track not a huge deal though"
73.6%

battery dies

"how long before the battery dies or the rubberised coating becomes gooey and unusable remains to be seen!"
73.6%

slower rotation

"basically you can pick between a faster rotation or a slower rotation from the toothbrush head another great little feature is the red light on the back of the unit that indicates if your pushing the toothbrush to hard against your teeth gums which may cause damage"
73.6%

better motor

"it's faster than my old one mix of better motor and new battery and slightly less noisy"
73.5%

defective model

"i'm not sure if i received a defective model or if i happen to brush my teeth in such a way that manages to drain the battery dramatically but i seem to find myself charging this after somewhere between 10 15 brushes"
73.5%

loud and noisy

"i am very surprised and a little concerned how loud and noisy this toothbrush is"
73.4%

without charger

"there are some problems with the battery control logic it thinks that the battery is dead every time i leave the toothbrush without charger"
73.3%

been warned

"you have been warned!"
73.3%

least hope

"disappointed to say the least hope it doesn't happen to someone else"
73.3%

less powerful

"i upgraded to this model from a less powerful one"
73.3%

poorly made

"i've taken a star off for each of these issues maybe i've a poorly made one but it should do what it says in the listing"
73.2%

additional cost

"well worth the additional cost in my opinion"
73.2%

minute warning

"this device is perfect two speeds a two minute warning broken into 4x 30sec periods notified by short pause in vibration"
73.1%

minute total brush

"it does have a 30 second mode then stop then start up again for 4 x lots of 30 secs to indicate to you a 2 minute total brush"
73.0%

standard toothbrush

"i occasionally use a standard toothbrush but quickly switch back to this electric one because i am genuinely impressed with the impact it makes to how my teeth feel to my tongue"
73.0%

standard europlug

"this is not the standard europlug"
73.0%

does n't work

"i have only had my toothbrush for just over a year and now it doesn't work"
72.9%

expensive visits

"i've suffered with bleeding gums and plaque build up meaning loads of expensive visits to the hygienist but this seems to be keeping things in order now along with using interdental sticks"
72.7%

second blast

"cons: very minor issue but i clean this as i hate the old paste residue that builds up but the design of the handle means it builds up within days either on the sides and in thew case however easily fixed with a 10 second blast of hot water from a shower head"
72.5%

emptive warning

"only issue is that there appears to be no pre emptive warning of low battery: the toothbrush will significantly step down in speed in mid brush and it's only then that you'll see the red indicator"
72.4%

battery warning

"to give a low battery warning when not in use would require it to always be 'on' to some degree"
72.4%

only drawbacks

"the only drawbacks were that the instructions were poor and it has a long charging time"
72.3%

manual toothbrushes

"before that we just had manual toothbrushes"
72.3%

manual tootbrush

"and using it after a manual tootbrush you really feel the difference espatially on the back teeth !"
72.3%

incomplete product

"disappointing to buy an incomplete product"
72.2%

appear noisy

"the unit can appear noisy when in use but this is not a serious problem"
72.0%

really poor

"previous models have had really poor battery performance over time"
71.9%

much pressure

"it also slows down and flashes light if too much pressure is applied to brush"
71.9%

left the dentist

"i've been using it for 6 months or so now my first impression was that my teeth felt like i'd just left the dentist"
71.6%

really noisy

"unfortunately though as soon as i started to use it i noticed that it was really noisy and the brush head was making a loud rattling noise"
71.5%

much padte

"my gums are in better condition because are not injured from my intense brush and i don't use too much padte now"
71.4%

endless reviews

"one month later after lots of internet research about electrical toothbrushes and reading endless reviews i decided to give a second chance to the same 2500n toothbrush"
71.3%

same toothpaste

"this is with the same toothpaste as with the sonicare"
71.2%

wish bosch

"i wish bosch sold this without the charger though i have seb=veral chargers that outlive the life of the brush"
71.1%

faulty product

"received a faulty product"
71.1%

knocked over

"this is an issue with all electric brushes been so for years they don't stand up very well on their charger or not too easily knocked over "
70.7%

biggest issue

"but the biggest issue for me is no usb charging"
70.7%

charging problem

"purchased one in november and was pleased with it until it stopped working due to a charging problem"
70.7%

discourage anyone

"i would highly discourage anyone from buying this product as i have had to go and buy a new brush after only purchasing this in may "
70.6%

only concern

"my only concern is can i replace the batteries when they give up we'll see"
70.3%

second position

"i bought the first one for christmas at a special price and have to return it a day later as it was very noisy and unpleasant to brush my teeth even on the second position for sensitive teeth"
69.7%

dreaded battery problem

"had this for about three months now and it’s started to have the dreaded battery problem charging for a full 24 hours gives me about 2 days use this has got to be a problem that needs recall i bought when i lived in the uk i now live in japan and can find no way of getting product support here"
69.6%

drain quickly

"note this is considerably louder than i thought it would be and the battery seems to drain quickly if you're using this morning and night as you should other than that my dentist praised my decision and my mouth does feel cleaner"
69.5%

needs recharging

"with this device the strength of the motor only slightly drops while the battery discharges and you are warned at the end of the brushing session when it needs recharging"
69.5%

nothing works

"i bought this product only because it promises longer battery life and timer but nothing works "
69.3%

gave approx

"the toothbrush gave approx"
68.8%

leaves it too late

"on gripe leaves it too late to indicate low battery and expensive genuine heads got compatible ones which seem just as good ended up getting wife and kids into electric too"
68.8%

extra features

"this toothbrush pro 2500 has little vibrations every 30 secs to prompt you to move to the next quadrant and a little red light to indicate you are pressing too hard which are the only two extra features i use"
68.6%

suggest avoid

"suggest avoid"
68.5%

battery drained

"i've used previous models of the oral b electric offerings and been disappointed with the performance as the battery drained"
68.3%

stupid illumination

"i have one caveat though the stupid illumination"
68.2%

little vibrations

"this toothbrush pro 2500 has little vibrations every 30 secs to prompt you to move to the next quadrant and a little red light to indicate you are pressing too hard which are the only two extra features i use"
68.0%

little crevice

"it gets in every little crevice of your teeth"
68.0%

slightly annoying

"the timer goes off for each quarter which is slightly annoying since my last brush went off at the end of a complete cycle i dont brush my teeth on quadrants so the jerks every 30 seconds dont suit me other than that the best brush i've had in years!"
67.6%

petrified of the dentist

"i am petrified of the dentist and hadn't been for over a decade"
67.4%

timer functionality

"to me the timer functionality consists of the annoyance of the brush pausing occasionally for 1 or 2 seconds"
67.3%

least reliable

"this is my 4th oral b electric toothbrush and unfortunately it is the least reliable"
67.2%

fail like this

"never ever had one fail like this and we have used oral b brushes for 10+ years"
67.0%

wobbly somebody

"both toothbrushes had a gap between the head and the body which made the head wobbly somebody else left feedback and photos about this problem "
66.9%

pneumatic drill

"if you like cleaning your teeth with something that sounds and feels like a pneumatic drill then this one is for you!"
66.9%

soapy smell

"travel case included means i don't get that soapy smell in the brush when i travel for business and holidays and it goes in my toiletries bag"
66.7%

more abrasive

"significantly louder and more abrasive than a sonicare and harder to reach the back teeth"
66.7%

damaging my gums

"my dentist suggested i get a toothbrush with a pressure indicator on it because she thought i was permanently damaging my gums by brushing too hard"
66.6%

other issue

"the other issue is it has a red light indicator to warn you if you're brushing too hard"
66.6%

light flashing

"two of these have now suffered the same fault after just 2 3 months they will charge up and work fine in the morning but by the evening they are completely dead won’t turn on red light flashing "
66.5%

difficult to clean

"i discovered when using non oral b replacement heads on my old oral b how quickly that gap fills up it meant stopping and cleaning things often or the toothpaste water saliva mixture will gum up under there and create a sort of disgusting scaling inside that's difficult to clean"
66.4%

loses all of its charge

"loses all of its charge within a couple of hours"
66.3%

mistake could happen

"i'm suprised to how this mistake could happen im honestly shocked"
66.3%

failed to hold charge

"had the item less than a month and it failed to hold charge"
66.3%

fail within 5 months

"not quite accurate in that i love the product but it should not fail within 5 months and if it does getting any assistance from amazon as to who where it should be returned has been more that problematic!"
66.3%

havent used that

"not sure what the bluetooth thing is for so havent used that"
66.3%

start to fade

"each brush has been better than the last and we seem to be averaging about two years use before the batteries start to fade"
66.3%

with residue

"unfortunately as some other reviews have pointed out there is a small gap between the toothbrush head and the main component meaning it will get filled with residue but can also 'nip' or catch your skin as you brush the teeth at the back of your mouth"
66.3%

flashing light

"the timer is also complicated i just need it to turn off after 2 mins but it doesn't rather it sends a pulse but this seems to happen every 30 seconds and there is also a flashing light which i have no idea what that does"
66.2%

timer pressure

"find this brush better it has the same extras 30s quadrant timer 2min timer pressure light & two brush settings"
65.6%

pretty simplistic

"case is pretty simplistic but reasonably well made"
65.6%

sadly this new one only

"have used this brand for many years but sadly this new one only lasted 4 days before the on off button developed a fault"
65.6%

failing to charge

"incidentally i definitely had the switch turned off during the recharging so that was not the reason for it failing to charge"
65.4%

bleeding with this

"my gums aren't bleeding with this unlike the previously occasionally did"
65.1%

loses the charge

"sometimes loses the charge in a few hours after a full charge then other times can last a week without any problem"
64.9%

pressure sesnor

"there is also a pressure sesnor to make sure you aren't brushing too hard which can cause gum damage"
64.7%

pressure sensors

"the timer and pressure sensors are very useful"
64.7%

will fallout

"but after a week or two full weeks my teeth got used to the feeling of vibration and so i no longer feel like all my teeth will fallout"
64.5%

worry about that

"before i was overbrushing but now with the time function i won't have to worry about that"
64.3%

huge mistake

"i initially went cheaper & chose a make on here with good reviews from china huge mistake!"
64.0%

look petty

"this may look petty on my part but trust me when the thing does not do what you expect three times a day every day it gets very annoying"
63.9%

poor design

"this is such a poor design"
63.7%

second timer

"i use the 30 second timer for each quadrant of the mouth and then go over vulnerable areas again such as back teeth and my high fangs"
63.5%

made the mistake

"the travel case is handy i made the mistake of not turning the brush 45° when putting it in the case initially"
63.5%

doesnt automatically

"great brush at a great price plus handy travel case lights up red if you push too hard which is great as i tend to push too hard loses a star for 2 reasons 1 the brush vibrates every 30 seconds however doesnt automatically turn itself off after 2 mins my panasonic did!"
63.5%

just very poor

"it's either a faulty unit or just very poor"
63.5%

it's expensive

"yes it’s expensive but it was on sale when i bought it"
63.4%

pretty upset

"i was pretty upset that amazon sent this product unpackaged"
63.4%

minor inconvenience

"it sounds a bit different from my previous brush a tad harsher but that's ok once you get used to it it would be good if the brush just turned off rather than having to go from fast to slow to off but that's a minor inconvenience to me"
63.4%

battery is flat

"i removed my toothbrush from the charger this morning and this evening the battery is flat!"
63.4%

serious problem

"the unit can appear noisy when in use but this is not a serious problem"
63.4%

just shocked

"i've never needed to write a review before in bad light but this honestly just shocked me"
63.4%

just a problem

"i got a replacement and exactly the same thing happened so clearly this is just a problem with this model"
63.4%

instructions were poor

"the only drawbacks were that the instructions were poor and it has a long charging time"
63.4%

usually pretty slow

"i was meaning to return it and sort out the guarantee but i’m usually pretty slow with these things which is why i never did"
63.4%

daily mess

"this results in a daily mess"
63.3%

started to fade

"after 3 and a half years my little colgate omron c200 started to fade"
63.3%

failed so quickly

"very disappointed that it's failed so quickly"
63.3%

shaver plug

"top one is uk shaver plug bs 4573 bottom one standard europlug"
63.3%

problem with the charging

"only time will tell if there is a problem with the charging but then that is what the guarantee is for "
63.2%

charging more frequently

"i had been using the oral b dual clean heads on my last toothbrush but as they became harder to find and my toothbrush's battery needed charging more frequently i realised i needed something new"
63.2%

dont brush my teeth

"the timer goes off for each quarter which is slightly annoying since my last brush went off at the end of a complete cycle i dont brush my teeth on quadrants so the jerks every 30 seconds dont suit me other than that the best brush i've had in years!"
63.2%

faulty at first

"thought it was faulty at first as the head doesn't meet click into the body there is a gap however i assume this is because when vibrating it needs room to move"
63.1%

completely flat

"or i was until it started a problem with the battery discharging completely when i tried t charge it or or lasted a session or two going from fully charged to completely flat"
63.1%

takes far too long

"whilst the product itself works well when charged it takes far too long to charge and dos not hold the charge for very long"
63.0%

drain the battery

"i also found with the light blue one whenever it went off telling you 30 seconds had passed etc the machine would vibrate so much it would drain the battery"
63.0%

what is far worse

"on top of the price of the tooth brush also what is far worse is you get charged v"
62.9%

been hopeless

"this one however has been hopeless and is obviously faulty"
62.8%

returned without cost

"within five working days the product was mailed repaired and returned without cost to me "
62.8%

similarly priced

"when i purchased this it seemed those models were being phased out though but without a similarly priced alternative"
62.7%

was totally dead

"when i went to use it that evening it was totally dead"
62.6%

unfortunate rattle

"would be 4 stars however mine has developed a unfortunate rattle in the head of the toothbrush and so i have taken away a star"
62.5%

this problem

"there is clearly something wrong with this model battery as i have been buying oral b toothbrushes for the last 20 years and never had this problem before"
62.5%

stupidly slow

"is stupidly slow toothbrush heads wear out pretty quick and are expensive no battery indicator i've had it run out of juice mid brushing"
62.5%

annoying uk plug

"the only note for eu buyers charger has annoying uk plug"
62.4%

have a problem

"you actually need only one function unless you have a problem in your gums or something"
62.4%

rely on traditional floss

"you still need to rely on traditional floss"
62.4%

lack of needing

"the included case is mostly useless and i have not used it not for lack of needing it it was just easier to throw the toothbrush in a bag it was charged for approx 2 weeks of use and each head lasts maybe 3 months before needing replaced"
62.4%

really disconcerting

"the noise and vibration is really disconcerting whereas the sonicare is really quite and gentle in comparison"
62.4%

compared to the sonicare

"the battery charged ife is quite very short compared to the sonicare but then it does have additional functions"
62.3%

gave up the ghost

"in previous ones i've owned the battery gave up the ghost entirely after 2 3 years which i think it should be a priority to improve or make the battery replaceable "
62.3%

feels like i am brushing

"the only downside i can think of is the noise level it feels like i am brushing my teeth with an industrial drill!"
62.2%

totally dead but mine

"it’s supposed to take around 15 hours to fully charge from being totally dead but mine stops charging after just one hour"
62.1%

no mention of paying

"no mention of paying v"
62.1%

not seem like much

"i would not recommend buying this toothbrush that gap may not seem like much but it is a lot"
62.0%

very short time

"i have had three oral b in the space of a few months and both have stopped working in a very short time the last one wouldn't even charge all from amazon"
62.0%

very wrong

"as the title says at this price i was sure it's going to be some cheap wonky machine that's a nightmare to clean as i've had other brands with this problem i was very wrong"
62.0%

very unsatisfactory

"i have had several oral b toothbrushes before without problems but this one has been very unsatisfactory in terms of charging"
61.9%

pitiful 10 months

"the first one i purchased lasted almost 4 years the second about 2 and the last model a pitiful 10 months!"
61.9%

which was annoying

"usually it's not an issue but i charged it and brought it for a short weekend trip without the charger and this happened so i had to buy a manual brush which was annoying"
61.8%

spend too long

"never used an electric toothbrush before but this is simple to use and easy to get used to for a first timer like me as it lights up if you spend too long on any tooth "
61.7%

would bleep

"i thought it would bleep but it just make a whirling noise which blends into the noise of the brush and so you do not really know when the 2 minutes is up i brought this brush for my son to help him brush his teeth for the correct amount of time still using a separate timer for this"
61.6%

until very late

"only issue is the battery is very slow to charge and the warning light for low battery doesn't come on until very late"
61.6%

fair bit louder

"it's a fair bit louder than a philip's sonicare i had"
61.5%

problem with this

"the pressure warning is also a handy feature of the newer brushes although i've never had a problem with this"
61.4%

avoid this product

"best avoid this product as it’s rubbish and avoid innox as their customer service leaves a bit to be desired too"
61.4%

aggressively annoy

"i don't expect a toothbrush to aggressively annoy me"
61.4%

gooey and unusable

"how long before the battery dies or the rubberised coating becomes gooey and unusable remains to be seen!"
61.4%

avoid brushing too hard

"the pressure indicator is a great help to avoid brushing too hard"
61.4%

randomly day and night

"i bought two in april and one died in august dead isn't quite the description zombie would be a better description as it won't come on when the button is pressed but will come on randomly day and night"
61.3%

of that light

"and there doesn't see to be any way to get rid of that light"
61.3%

slow mode speed

"having a second slow mode speed is essential for cleaning our gums"
61.1%

which is frustrating

"liked this toothbrush straight away used to charge once in every 3 weeks but after using this for couple of months the battery seems to have weakened a lot now i need to charge after every 3 days it performs really well with fully charged battery but after 3 days it slows down quite a bit which is frustrating"
61.1%

been nagging

"my dentist has been nagging me for years to buy one and after some research got this"
61.1%

flat again

"then the same last night it was on charge all day but by the time i got home it was flat again"
61.0%

it's pointless

"the unit has a built in timer which is all but useless as you need to stop between quadrants to apply more toothpaste and the timer doesn’t reset when you turn the brush off so it’s pointless"
61.0%

just ridiculous

"this is just ridiculous"
60.9%

only negative

"the only negative i can come up with is that the brush does not stop automatically after the two minute clean cycle minor i know but i can live with that considering how good this brush is"
60.9%

could not write

"i bought this few months ago and because of my busy schedule could not write this review "
60.8%

before it dies

"i get two days before it dies"
60.8%

look tired

"latterly the battery was beginning to fail not holding charge for long and the handle was starting to look tired"
60.8%

poor customer service

"a very unusual case of poor customer service from amazon who are normally so good"
60.7%

speeds pity

"it has two speeds pity the slow speed comes after the fast speed"
60.7%

battery life it is poor

"battery life it is poor that's why i only give 4 stars but as i have a shaving socket in bathroom i just leave it on charge"
60.7%

slight negative

"mine tends to last about a week before it needs charging and the only slight negative is the charging time is very long and i normally have to leave it overnight but to be honest this isn't really an issue"
60.6%

have no hesitation

"i have no hesitation in recommending this model oral b toothbrush well worth it's cost!"
60.6%
...

extremely poor in both products

"extremely poor product and customer service"
99.4%

very disappointed in both products

"i was very disappointed when the toothbrush stopped working totally dead after 7 months but the repair service was super efficient and i had a replacement within a week"
99.0%

small issue in both products

"the only small issue is that it does not come with a uk 3 pin plug"
74.9%

same issue in both products

""a few patients have had the same issue with the brush""
74.9%

same fault in both products

"after few more months it stopped working with the same fault as the previous one again and it got replaced again by philips"
74.8%

loses power in both products

"loses power suddenly whilst brushing"
74.6%

same problem in both products

"the warranty replacement failed after a year just outside the warranty and the most recent has started to suffer the same problem with the on off switch as all the others i have owned so i am sending it back for replacement which will probably give me another year's worth of life out of it"
72.4%

design flaw in both products

"there seems to be a design flaw in that the button seems to stop working after a while which means you cant turn it off or turn it on any more"
71.6%

faulty item in both products

"they sent me a faulty item with hardly any power in the toothbrush and even what there is is intermittent"
68.4%

waste your money in both products

"only buy if you can afford to waste your money"
68.1%

stopped working in both products

"it has recently stopped working and i send it back for repair"
67.8%

lost power in both products

"unfortunately after only 2 weeks it seems to not be vibrating again and has lost power"
67.5%

poor quality in both products

"poor quality"
65.6%

manual toothbrush in both products

"however the toothbrush is rather good and leaves your teeth feeling even cleaner than with a manual toothbrush"
64.8%

avoid this in both products

"to avoid this i learnt very quickly to put the brush inside my mouth before turning it on"
63.2%

extremely disappointed

"extremely disappointed!"
99.9%

complete waste

"a number of positives about the product are totally undermined as it lasts between 6 18 months so is a complete waste of money"
99.9%

shoddy toothbrushes

"if only philips read these reviews and sorted out their faulty manufacturer these shoddy toothbrushes really damage their brand"
99.8%

total waste

"total waste of money and no options to repair or return"
99.8%

crap toothbrush

"crap toothbrush"
99.4%

really disappointed

"this is a great toothbrush but for the price of it i am really disappointed it only comes with one head!"
99.3%

really annoying

"philips have always been good with the warranty items but it is really annoying that they seem designed to last no more than 3 years even with only 1 person using them each day"
98.8%

simply unjustifiable

"cons the heads for this toothbrush are simply unjustifiable"
98.4%

extremely short

"i now have to put charge the device inside of the portable case each time the device needs charging which is annoying as the cord for the case is extremely short"
98.4%

most awful

"purchased this item in feb 20 and it has started to make the most awful load vibration sound already"
98.4%

hugely disappointing

"hugely disappointing"
96.0%

less reliable

"not sure if this is just bad luck or if this brand is less reliable then its main competitor"
93.5%

defective product

"i have not find a way to get reimbursed for this defective product"
93.0%

appalling service or lack

"zero stars appalling service or lack of"
92.0%

unreliable at its core

"in my view this product is unreliable at its core and shouldn't be sold or purchased"
89.8%

replaced still

"i hope this will be replaced still"
85.8%

greedy company

"however the greedy company have decided that they will now make them so that they only last a year"
75.0%

years warranty

"it's covered by 2 years warranty and i'm sending it back for replacement"
75.0%

ridiculous amounts

"bush heads are much more expensive than the oral b heads so in addition to paying more for the brush you also have to pay ridiculous amounts for the brush heads"
75.0%

very harsh

"extra white is very harsh"
74.9%

warranty expired

"my current brush died today one month after warranty expired"
74.9%

limited choice

"there are limited choice of brush heads and inability to distinguish whose is whose unlike oral b which has attachable coloured rings to the brush heads"
74.9%

simply died

"my husbands recent toothbrush lasted approximately six months and mine ten months before the battery simply died and it no longer chargers"
74.9%

only issue

"my only issue & it’s a minor one was that for that kind of money philips could have provided 2 toothbrushes instead of one but i’m guessing that only one was provided because everyone has a different preference on what they’d like to use"
74.9%

break down

"the functions and the travel case but they just seem to break down after a year of use so be prepared for that"
74.9%

unstable plastic

"i don't understand why it gives you the most useless piece of unstable plastic ever less than a half size cup 1 inch maybe in height"
74.9%

proved useless

"i tried to log purchase on phillips site for my guarantee which proved useless so just hoped all would be okay with it"
74.9%

adult braces

"i did have to use it on the sensitive program at the beginning to get used to it vibrations are quite strong and my teeth are a bit wobbly wearing adult braces "
74.8%

fails again

"amazon try to impose a repair on your but if the product fails again even 1 month outside of your warranty period you are left having paid £120 for j2 years with of use"
74.8%

incomplete and wrong

"returned as incomplete and wrong items received"
74.8%

even worse

"very disappointing quality and even worse customer service on this"
74.8%

start buzzing

"it keeps stopping mid clean and sometimes won't even start buzzing"
74.8%

totally broken

"i did like this product but after 2 years of use it's totally broken"
74.8%

manufacture flaw

"this product clearly has a design or manufacture flaw causing it to break within a few months of use"
74.8%

failed again

"we had this unit replaced after one year and now 18 months later it has failed again"
74.8%

very unhappy

"very unhappy that it’s a repair only and not replacement"
74.8%

vibrating noise

"fixed once within the first year for very annoying vibrating noise"
74.8%

very impractical

"it makes it very impractical for any kind of travelling unless you bring the charger along as well"
74.8%

problem item

"looking at the one star reviews this seems to be a common problem item has no longevity and i believe all variants will be the same"
74.8%

absolute junk

"absolute junk"
74.7%

motor dosent

"is the 4 one now got my husband the black sonicare a year ago he love it sadly he dropped in the shower so the motor dosent working properly "
74.7%

stop bleedingg

"i've suffered from bad breath and bleeding gums for years and since using this toothbrush my breath has improved and gums have started to stop bleedingg i was always under the impression that all eletric toothbrushes were the same however this one certainly isnt soon as i started using it i i could feel how clean and shinny my teeth felt"
74.7%

giant problem

"i used to have a giant problem with my bleeding gums and my dentist was quite concerned as nothing really worked"
74.7%

retain charge

"battery failed to retain charge just prior to warranty expiry"
74.7%

rather awkward

"it now does not vibrate unless held at a rather awkward position"
74.7%

cheap alternatives

"it is so much better than the cheap alternatives and not so cheap alternatives"
74.7%

still failed

"but has still failed"
74.7%

presenting problems

"i've not had the replacement for 16 months and again this product is presenting problems the vibrating function is no longer soft and smooth as it use to but is now terribly strong and its not coming through in the toothbrush head but in the handle so the cleaning function is completely supersede"
74.6%

slight blip

"but the timer is hard to use: at 30 seconds there is only a slight blip in the operation not noticeable unless you are really paying attention"
74.6%

vibrating again

"unfortunately after only 2 weeks it seems to not be vibrating again and has lost power"
74.6%

consistent problem

"i would say that there is a consistent problem with this toothbrush"
74.6%

very annoyingly

"all good but very annoyingly the feature which i chose it for against platinum was travel case with usb charger"
74.6%

fairly unreliable

"however it stopped working just after 2 years the brand itself seem to be fairly unreliable"
74.6%

been cheated

"felt been cheated!"
74.6%

slightly embarrassed

"will be emailing phillips after christmas but not happy and slightly embarrassed"
74.5%

failed mechanically

"however it has failed mechanically with the handle vibrating but the head becoming ineffective so its doesn't clean your teeth"
74.5%

become wobbly

"after 2 years the metal shaft had become wobbly so the brush didn't vibrate properly"
74.5%

losing power

"this last one didn’t even make it to its first birthday before losing power and becoming feeble"
74.5%

expensive product

"within 6 months of purchasing this expensive product it began n to malfunction basically lost power was inconsistent"
74.4%

become useless

"all rechargeable batteries die at some point so this brush is guaranteed to become useless in a few years and you'll just have to throw it away"
74.4%

unreliable product

"disappointed with philips for unreliable product and with amazon who make returns far from straightforward"
74.4%

very wobbly

"the metal peg that the toothbrush head slides on to has become very wobbly and the base that secures it to the main body appears soft and pliable"
74.3%

most expensive

"the most expensive toothbrush i have ever bought and also the one that lasted the shortest"
74.3%

return label

"amazon great though just printed off return label and awaiting its return from repair"
74.3%

very expensive

"it is however very expensive to buy and the replacement heads are rediculously expensive"
74.3%

started failing

"after 2 years and 2 months so 2 months after warranty ended the battery started failing"
74.1%

zero stars

"one star because i can't award zero stars"
74.0%

already faulty

"not happy as this was given for christmas and already faulty"
73.9%

didnt inbox

"used once and it has never charged again i bought in november and didnt inbox it till just last weekend"
73.9%

bleeding gums

"although i'm a smoker sadly my teeth are whiter since using this no bleeding gums or stains"
73.9%

gone faulty

"the first one failed after 10 months and we were sent a replacement which has been fine until just now where it has gone faulty also"
73.7%

broken down

"every single handle we have ever owned has broken down within 3 years"
73.6%

similar problem

"i should have learnt my lesson because my previous phillips sonicare had a similar problem when i changed the brush head"
73.5%

very distracting

"i've been using philips sonic toothbrushes for over 10 year and love the effect they give but the latest one i purchased in december 2017 has developed a very annoying rattle in the electrics which does sound like there is water or something wrong and is very distracting when trying to clean teeth"
73.5%

cheap fridge

"if i wanted this level of reliability i would have bought a cheap fridge"
73.3%

design fault

"one really bad design fault for me is the lack of a non slip handle!"
73.2%

irritating moments

"saves you those irritating moments when a toothbrush turns off midway through"
73.0%

most useless

"i don't understand why it gives you the most useless piece of unstable plastic ever less than a half size cup 1 inch maybe in height"
72.9%

hardened plaque

"this can be overridden my hygienist even commented on my lack of hardened plaque at my last appointment which was pleasing i was still criticised for not flossing enough though but that’s not the toothbrush’s fault one of my favourite things that i didn’t know i needed was the low battery warning where the toothbrush does a few buzzes to let you know that the battery is low as it turns off"
72.8%

over priced

"the brush heads are over priced"
72.7%

replaced handset

"two year warranty only counts for the original purchase even though replaced handset was brand new"
72.6%

lasted 4 mths

"mine lasted 4 mths before the head became loose 2nd one that has done it"
72.5%

limescale marks

"we like the the color of black soincare but it shows limescale marks so easily which this color the white one with gold look new most the time "
72.2%

heavy handed

"so if you brush your teeth as if they’re made of sugar paper you’ll probably get years of use out of this thing but if like me you can be heavy handed beware you might have to send it off for repairs sooner than you’d like"
72.0%

died today

"my current brush died today one month after warranty expired"
71.8%

wrong lead

"the provided wrong lead "
71.4%

wears thin

"the rubber at the base wears thin and ultimately the toothbrush dies"
71.3%

warranty runs

"so maybe this isn't a big deal and i for sure will keep buying another one when the warranty runs out and the brush packs but felt it was worth an "honest" review"
71.1%

broke down

"broke down after 18 months with just one person using it"
71.1%

obsolete scam

"what a despicable made to obsolete scam!"
70.9%

not user serviceable

"product is not user serviceable"
70.9%

extra cable

"annoying to have to carry around an extra cable"
70.1%

broken internally

"when i finally got a toothbrush head the toothbrush proved to be faulty and was broken internally the remaining percentage of the purchase price was immediately refunded but i have now spent my own money buying toothbrush heads for a toothbrush i no longer own so i am out of pocket even though i have had a full refund!"
70.0%

sugar paper

"so if you brush your teeth as if they’re made of sugar paper you’ll probably get years of use out of this thing but if like me you can be heavy handed beware you might have to send it off for repairs sooner than you’d like"
69.7%

vibrating body breaks

"the actual vibrating body breaks within a few months and lets face it i am only brushing teeth with it!"
69.7%

injury cant

"very disappointed and to add insult to injury cant find how to send it back"
69.6%

years ditch

"if you like me have been sucked into the other rotating brush cleaner for years ditch it and buy this"
69.5%

already broken

"lasted a couple of weeks and already broken"
69.1%

want problems

"don’t buy unless you want problems"
68.7%

cheap replicas

"am buying cheap replicas of this brush from now on thanks philips"
68.7%

cheap plastic holder

"i am however hugely disappointed with the cheap plastic holder that replaced the very nice glass"
68.7%

return window

"2 weeks after the amazon 'return window closed' and 10 weeks after delivery this toothbrush started making a loud noise instead of actually moving the toothbrush"
68.5%

they look fake

"using it 3x a day alongside colgate max white for two months and now my teeth are so white they look fake"
68.5%

nowhere near

"the cleaning of this brush is nowhere near as good as the oral b range"
68.4%

returned for repair

"returned for repair a third time"
68.3%

gone wrong inside

"it vibrates but something has gone wrong inside and the toothbrush head doesn't move and doesn't clean"
68.0%

just as faulty

"it was clearly faulty so i sent it back to get fixed they quickly replaced the brush which was appreciated but now the replacement has become just as faulty"
68.0%

stops functioning

"this now the fourth toothbrush that has stopped working after 15 months and all four with the same problem the on off button stops functioning"
67.9%

must be faulty

"i will be asking amazon for a repacement as this must be faulty and looking more closely at other reviews it seems many others are too"
67.9%

partners broken

"i took my partners broken handle apart to see if i could use the parts to fix mine it was a much cheaper handle but all the gubbins inside was identical same mechanism battery and similar control board so it’s a bit of an elitist thing with the pricing on the handles and it would seem they just disable certain brushing programmes lights etc"
67.5%

leaves a residue

"the brush sold with this expensive divice does not clean teeth properly and infact feels as though it leaves a residue on my teeth"
67.2%

been opened

"it’s christmas morning and the item has been opened and the box is missing the glass that comes as advertised"
67.1%

failed within two years

"both toothbrushes failed within two years"
67.1%

not charging again

"had to send for repair less than a year after purchase and now just over two years later the thing is not charging again"
67.1%

failed after 10 months

"the first one failed after 10 months and we were sent a replacement which has been fine until just now where it has gone faulty also"
67.1%

find reasonable prices

"a few years ago you could find reasonable prices but now days many of the online options are rip offs and are just a waste of money"
67.0%

failed after 6 months

"product failed after 6 months"
67.0%

not really practical

"the spindle came away from the body of the toothbrush and the only way to use it would be to hold the 2 parts together which is not really practical"
67.0%

miss over time

"on off button becomes hit and miss over time"
67.0%

week of the complain

"but one of them is faulty and i have t received a replacement even after 2 week of the complain"
67.0%

similarly let down

"so disappointed in this philips that i will never buy this type of product from them again and having looked through other reviews there are lots of people who were similarly let down"
66.8%

design flaws

"there are unfortunately a couple of design flaws"
66.5%

dentist everytime

"i feel like i've been to the dentist everytime i clean my teeth with the phillips sonicare diamond clean electric toothbrush"
66.4%

gone wrong

"this one however has already gone wrong when you attach the brush head it seems to stop vibrating properly and as you gently press the toothbrush onto your teeth to brush them the toothbrush stops!"
66.3%

toothbrushes instead

"my only issue & it’s a minor one was that for that kind of money philips could have provided 2 toothbrushes instead of one but i’m guessing that only one was provided because everyone has a different preference on what they’d like to use"
66.1%

sending it back

"the warranty replacement failed after a year just outside the warranty and the most recent has started to suffer the same problem with the on off switch as all the others i have owned so i am sending it back for replacement which will probably give me another year's worth of life out of it"
66.0%

last forever

"however they don't last forever and you might get about 2 3 years from it which is expensive over a lifetime of brushing your teeth"
66.0%

cheap rip off garbage

"cheap rip off garbage"
65.9%

totally useless

"it cost well over £100 and is now totally useless"
65.8%

became too loose

"the metal shaft connecting the toothbrush heads slowly loosened until it became too loose to function correctly"
65.8%

replaced the holder

"miss the lack of a cup the original came with but just replaced the holder on the charging plate with the glass from our original one and it works great"
65.7%

disappointed with amazon

"i have been disappointed with amazon as it is nigh on impossible to find a way of returning this product for a replacement when it failed after fewer than 5 months"
65.6%

impose a repair

"amazon try to impose a repair on your but if the product fails again even 1 month outside of your warranty period you are left having paid £120 for j2 years with of use"
65.5%

going flat

"i have the same handle but have had it for several years so the battery was going flat and it wouldn’t vibrate properly after taking it apart i found a metal part that held the brush shaft had snapped in half"
65.3%

loose inside the handle

"however it then began to rattle and vibrate as if there was something loose inside the handle and the brush head did not fit as well as it had at first"
65.2%

become very loose

"the head has become very loose"
65.1%

fail completely

"less money to buy comparable in terms of battery and i've never had one fail completely i had to revert to the braun i predeceased in 2012 to replace this broken one "
65.0%

failed to charge

"the toothbrush was advertised as used but when received it did not function and failed to charge"
65.0%

wouldnt use anything

"wouldnt use anything else"
65.0%

replaced old model

"used philips sonicare for years had to replaced old model when it fell to bits new one is good sleek and comfortable to use also holds charge much longer than old model"
65.0%

just slowly

"you don’t need to keep moving it like a regular toothbrush just slowly go over your teeth and let it do the work"
64.8%

disappointed like i

"if you get a good one they are really good and brush your teeth beautifully but if you get a dodgy one then you will be disappointed like i am"
64.7%

losing my toothpaste

"i keep losing my toothpaste"
64.7%

cheap products

"need to work out how to complain directly as not cheap products and having paid over 400 for both should really get some form of refund replacement"
64.7%

no product support

"no product support available"
64.5%

shows low batter

"you are encouraged to leave it on the charging stand but within 10 uses the toothbrush shows low batter after one use"
64.3%

little pricey

"a little pricey but for now it's good"
64.3%

feel not as good

"overall a copy of earlier models and although expensive i feel not as good"
64.3%

damage their brand

"if only philips read these reviews and sorted out their faulty manufacturer these shoddy toothbrushes really damage their brand"
64.2%

terribly noisy

"however when i went to store it was terribly noisy"
63.9%

wasted some of my time

"so i've wasted some of my time asking if it was complete or not"
63.9%

with limescale

"one button isn't enough and it's annoying to not be able to switch on and off without going through the cycle of modes also looks like it'll get filled with limescale as there's a gap around it"
63.7%

expensive products

"in the last year three of these expensive products have stopped working within weeks of purchase"
63.3%

replace them

"it's not fair that you have to replace them every couple of years"
63.1%

impossible to brush teeth

"the oscillating pin got loose and stopped working after just 3 weeks of average use making it impossible to brush teeth"
63.0%

never purchase one again

"unfortunately it's hard to recommend a philips product given the reliability and i will likely never purchase one again"
63.0%

more stringent

"i just can understand why philips do not do more stringent testing on these very obvious they all break within 18 months"
63.0%

dropped in the shower

"is the 4 one now got my husband the black sonicare a year ago he love it sadly he dropped in the shower so the motor dosent working properly "
62.7%

broken out of nowhere

"like a lot of other users the toothbrush got broken out of nowhere"
62.7%

replacement heads

"replacement heads are easy to get especially when on offer just get them sold and despatched by amazon to make sure they are genuine "
62.6%

loose on the toothbrush

"nothing seems to be missing or loose on the toothbrush unlike with my previous dropped toothbrushes"
62.4%

annoying the usb socket

"may use it for travel but annoying the usb socket on the travel case is a very old design and not sure i have the lead"
62.4%

erratically random on and

"have had a sonicare tootbrush for many years i'd guess about 6 or 7 last week it started behaving erratically random on and off which i traced to the top flexible seal having split"
62.2%

failure rate

"they give a excellent brush but the failure rate especially near the end of the 1year warranty is disappointing"
62.1%

stopped vibrating

"this means that the brush head stopped vibrating and the handle started instead"
61.8%

with sore gums

"really impressed with this toothbrush it's my third sonicare and it's really helped with sore gums"
61.8%

replaced the device

"update: philips support were pretty good and replaced the device this is the second time this product has failed soon after the warranty expires"
61.4%

vibrating less and less

"however it has been gradually breaking for the last month with it vibrating less and less"
61.4%

lasted 4 years

"if it even lasted 4 years these are worth every penny"
61.4%

very unreliable

"sonicare toothbrushes appear to be very unreliable"
61.3%

nothing is happening

"it looks like it is charging the light flashes but nothing is happening"
61.0%

these very obvious

"i just can understand why philips do not do more stringent testing on these very obvious they all break within 18 months"
60.9%

stops working

"a good toothbrush but a lot of money if you only get two years or less before it stops working?"
60.7%

most annoying

"the most annoying part of the brush is the one button option which had 5 modes"
60.7%

quality issues

"this product has appalling quality issues"
60.6%

less features

"then look at the latest sonicares with less features and no discount which cost more than this one"
60.5%

completely useless

"it is completely useless"
60.5%

vibrating function

"i've not had the replacement for 16 months and again this product is presenting problems the vibrating function is no longer soft and smooth as it use to but is now terribly strong and its not coming through in the toothbrush head but in the handle so the cleaning function is completely supersede"
60.4%

toothbrush head slides

"the metal peg that the toothbrush head slides on to has become very wobbly and the base that secures it to the main body appears soft and pliable"
60.4%

they are unreliable

"they are unreliable"
60.1%

it's failed

"i was tempted to give them 2 stars instead of 1 as their customer service was helpful after it failed the first time but as it's failed a second time i can only give them 1 star"
60.1%

gave up in replacing

"i have been through five of their electric air flossers in three years and eventually gave up in replacing it"
59.9%

break within 18 months

"i just can understand why philips do not do more stringent testing on these very obvious they all break within 18 months"
59.9%

returned the faulty

"i told the seller the next day i had a replacement before i had even returned the faulty on"
59.7%

consistently fails

"but due to inherent flaws it consistently fails"
59.7%

dispute my e mail address

"they also dispute my e mail address even though they confirmed my details on update"
59.4%

absolutely disgraceful

"absolutely disgraceful"
59.2%

replaced again

"after few more months it stopped working with the same fault as the previous one again and it got replaced again by philips"
59.2%

ruin the battery

"i don't leave it in the charger when not in use as it can ruin the battery as with all electronics "
59.0%

miserable help

"miserable help from amazon too"
59.0%

working and go dead

"they work well for good while up to about a year and then suddenly stop working and go dead"
58.8%

design issue

"not sure if this is a design issue but i don't have a power socket in my bathroom so only charge it when it runs down"
58.6%

toothbrush's fault

"this can be overridden my hygienist even commented on my lack of hardened plaque at my last appointment which was pleasing i was still criticised for not flossing enough though but that’s not the toothbrush’s fault one of my favourite things that i didn’t know i needed was the low battery warning where the toothbrush does a few buzzes to let you know that the battery is low as it turns off"
58.6%

under the warranty

"please advise how i can get a replacement under the warranty?"
58.6%

almost a standstill

"none of the cleaning functions work well and the vibration slows down to almost a standstill even on full charge"
58.5%

no delivery forecast

"i have no delivery forecast"
58.5%

such an expensive thing

"ok maybe it isn't meant to be there but still rather casual for such an expensive thing"
58.2%

told the warranty

"i got in touch with amazon to present the problem and i was told the warranty only cover the product from the original day of purchase"
58.1%

extremely loud

"toothbrush broke after only seven weeks not oscillating and extremely loud vibration"
58.1%

leaves the mouth feeling

"it has several different functions depending on what you want to do ie white glean gums etc and although it is quite intense it leaves the mouth feeling well cleaned and fresh"
58.0%

returning this product

"i have been disappointed with amazon as it is nigh on impossible to find a way of returning this product for a replacement when it failed after fewer than 5 months"
57.9%

does not clean teeth

"the brush sold with this expensive divice does not clean teeth properly and infact feels as though it leaves a residue on my teeth"
57.6%

completely dead

"the brush it self stopped working after 4 months completely dead and not recharging "
57.4%

give them 1 star

"i was tempted to give them 2 stars instead of 1 as their customer service was helpful after it failed the first time but as it's failed a second time i can only give them 1 star"
57.3%

kept it by the sink

"so we got it fixed so after fixed it only last about 9 month now got him this white colour sonicare first one he got after 1 week the toothbrush is broken this time he just kept it by the sink the battery and else all working fine only when you start use the brush to press it to teeth skin it didn’t start to brush the brush went stop "
57.3%

that had also died

"it was to replace a sonicare that had also died"
57.3%

poor product

"sadly i purchased this product 8 months ago and it already no longer works lots of money for a poor product"
57.1%

power was inconsistent

"within 6 months of purchasing this expensive product it began n to malfunction basically lost power was inconsistent"
57.1%

pricey and perish

"i deem them luxury items they are pricey and perish quickly"
57.0%

giving it away

"i tried an oral b version a few years ago but i ended up giving it away philips all the way for me"
57.0%

months very poor

"failed after 6 months very poor quality"
56.9%

repairs or replacements

"have been on philips site for ages now and there is no way for them to assist with any repairs or replacements or anything"
56.9%

fell on the floor

"i had to replace my old one as it fell on the floor my husband’s one works absolutely fine since 2014"
56.9%

limited times deals

"amazon had this on the limited times deals and promised to take it down because "
56.8%

n't last long

"great while it lasted but didn't last long"
56.8%

almost impossible

"they make it almost impossible to get a replacement"
56.6%

model has failed

"this is the second time this model has failed"
56.6%

deteriorate after 1 year

"after 6 months the battery started to noticeably deteriorate after 1 year it needed to be kept on its dock otherwise it couldn't manage two brushes a day"
56.4%

have been missing

"i cannot believe what i have been missing"
56.1%

ridiculously expensive

"my only concern is the price it’s ridiculously expensive"
56.1%

that has broken

"this is now the 4th sonicare i have had bought 2 back in 2016 1st broke within 8months contacted philips they replaced it within 30 days then within the next 16 months that and second broke decided last year to buy just one for my wife now that has broken really can't be bothered to go through getting a replacement as that will only break within 6 12 months"
56.1%

proved to be faulty

"when i finally got a toothbrush head the toothbrush proved to be faulty and was broken internally the remaining percentage of the purchase price was immediately refunded but i have now spent my own money buying toothbrush heads for a toothbrush i no longer own so i am out of pocket even though i have had a full refund!"
56.1%

worry too much

"cable is included though so don’t worry too much"
56.0%

a common problem

"i know this is a common problem because i've seen other reviews here and on youtube"
56.0%

option to return

"now apparently philips took off their option to return it"
56.0%

lasted 8 months

"my previous sonicare only lasted 8 months and the travel case didn't clip shut"
55.9%

send it off for repairs

"so if you brush your teeth as if they’re made of sugar paper you’ll probably get years of use out of this thing but if like me you can be heavy handed beware you might have to send it off for repairs sooner than you’d like"
55.9%

stop vibrating properly

"they are so great then after some time less than 7 months for my latest they stop vibrating properly and don't clean well"
55.9%
...

Compare Pros

excellent product in both products

"this is an excellent product"
99.6%

brilliant product in both products

"a brilliant product for those who want to brush and go i would give this product 10 10"
99.4%

great toothbrush in both products

"in summary in my opinion a great toothbrush"
98.3%

feel amazing in both products

"teeth feel amazing"
98.2%

very pleased in both products

"this arrived a few days before it was supposed too so very pleased"
97.6%

best thing in both products

"we are lead to believe that 'the one with the round brush head' is the best thing since sliced bread"
97.3%

excellent toothbrush in both products

"an excellent toothbrush"
97.0%

very clean in both products

"great product highly recommended red light flashes when you press too hard on your teeth well made it doesn’t collect toothpaste at the end of the head brush like my old one always looks very clean"
94.8%

great features in both products

"great features for the price it was the lowest priced brush we could find plus was on prime day that had both a pressure sensor and a timer which was important for us as my partner has damage to his enamel from over enthusiastic brushing"
94.6%

really good in both products

"no unnecessary ‘smart bluetooth’ features just a really good electric brush"
93.1%

really clean in both products

"leaves teeth really clean and you only need a small amount of toothpaste "
92.9%

brilliant toothbrush in both products

"brilliant toothbrush"
91.7%

amazing toothbrush in both products

"amazing toothbrush when it works"
91.1%

best electric toothbrush in both products

"independent reviews say that overall this is the best electric toothbrush"
89.6%

looks good in both products

"it looks good and works well"
75.0%

great item in both products

"great item the old man finally decided ditch the manual brush and now at long last sees the benfit"
75.0%

premium product in both products

"as of now 20 days after purchase the brush is brilliant for my teeth they've never felt cleaner however despite rigorous cleaning where necessary and then drying the shaft of the brush the metal rod that connects the brush head to the actual brush seems to be rusting something that's deeply concerning for a premium product such as this"
74.9%

very useful in both products

"i also find the travel case very useful i would buy again"
74.9%

very helpful in both products

"i like how it vibrates differently every 30 seconds so you know to change sides the red pressure light is also very helpful"
74.9%

good amount in both products

"but this is wonderful it is good value good amount of power"
74.9%

great purchase in both products

"great purchase"
74.8%

good value in both products

"no gimmicks and good value as such"
74.8%

much cheaper in both products

"really nice upgrade from my old much cheaper oral b electric that was just not holding much of a charge although it was over six years old"
74.7%

good toothbrush in both products

"good toothbrush with good battery life nice travel case looks good easy to use"
74.6%

fantastic brush in both products

"it's been a fantastic brush with a good charge life and cleans 100% with various mode settings"
74.6%

good price in both products

"brushes can be so expensive good price with some cool features if you push to hard it lights up battery signal will flash when you need to charge it"
74.6%

would recommend in both products

"would recommend!"
74.6%

looks great in both products

"the general features work great and the black edition looks great"
74.6%

clean feeling in both products

"the oral b pro 2 2500 is just a different league very dentists like clean feeling after use and really powerful"
74.4%

excellent products

"just goes to show these are excellent products"
100.0%

really excellent

"this one is incredible in comparison and really excellent value for the price too"
99.8%

great success

"i bought my partner the pro 2 2000n and it was a great success"
99.7%

just brilliant

"just brilliant"
99.6%

huge improvement

"i feel like this is a huge improvement over my previous manual brushes and the price is very good"
99.6%

been excellent

"it's been excellent so far and the timer function is really useful so you know you're brushing for long enough"
99.2%

great invention

"electric toothbrushes are a great invention"
99.2%

great teeth

"an excellent toothbrush packed with features and an all round great teeth cleaning experience"
99.1%

really pleased

"came with charger and travel case overall really pleased"
98.9%

absolutely brilliant

"absolutely brilliant!"
98.4%

ever excellent

"as ever excellent and has all the basic features"
98.3%

just amazing

"the battery is just amazing it gives at least 2 to 3 weeks use with twice a day brushing"
98.3%

works perfectly

"but for its meant to do it works perfectly"
98.1%

brilliant value

"i have to say this is an excellent toothbrush with brilliant value for money"
98.1%

very smart

"i like the included black travel case it looks very smart and of course protects the toothbrush properly when being transported"
97.8%

great product

"great product and the new lilon battery is a great addition"
97.5%

super loud when

"the toothbrush is cumbersome with poor ergonomic design and is super loud when in use"
97.3%

best development

"i have been using oral b electric toothbrush for 20 years and i must say 2500 is the best development so far"
97.0%

good piece

"good piece of kit and great value when on offer"
96.7%

pretty exciting

"it makes brushing my teeth actually pretty exciting somehow"
96.4%

returns note

"they immediately emailed a returns note and prepaid postage label"
96.3%

super toothbrush

"super toothbrush that leaves you whole mouth feeling clean and refreshed"
96.3%

excellent choice

"this one is an excellent choice and i would not swap it"
95.8%

great cleaning ability

"i appreciated the great cleaning ability of this toothbrush until after less than 3 months of use it suddenly lost power"
95.7%

bargain price

"absolute bargain price for a quality braun product"
95.2%

super clean

"the motor also seems a lot more powerful than my old one resulting in my teeth feeling super clean"
94.6%

best purchases

"this is possible one of the best purchases i have made"
94.6%

very bright

"i have been using an oral b toothbrush for many years so have owned several older models but i believe this one to be the best yet the 'cross action' brush oscillation seems kinder to my teeth & gums & cleans more efficiently the red light that illuminates if you press too hard is very bright plus the re charge light is also very clear"
94.4%

super powerful

"so this was my first electric toothbrush for the first 7 days i thought the brush was super powerful in a bad way thinking it would make my teeth just fall out or something"
94.3%

powerful and easy

"post christmas update: my son is very pleased with this electric toothbrush it works very well it’s powerful and easy to set up and holds its battery charge well"
93.9%

worked perfectly

"i ordered two of these one for me and one for my partner one worked perfectly and the other would not hold it's charge"
93.9%

elegant and energetic

"+ slim elegant and contemporary design: looks elegant and energetic with vivid colour of white black and red + 16 day battery life: new upgraded lithium ion much improved over its previous models + built in timer: it's about right but usually i would brush a bit longer + pressure sensor:to respect your force but not too hard please + daily clean and gum care: to protect your sense of sensitivity"
93.9%

extremely happy

"extremely happy indeed with this product"
93.5%

lasts around 7days

"moreover the battery charge only lasts around 7days so it requires regular charging from a shaving plug"
93.4%

happy customer

"i am a happy customer and i have use more expensive toothbrushes in the past with this one you don’t have to waste fortune and it serve the purpose at all time battery life is good i normally used mine for two plus weeks with a single charge"
92.9%

best recommended

"this was the best recommended electric toothbrush with a reasonable range and i'd had a great experience with the 2000 so decided to go for this"
91.9%

super handy

"me and my boyfriend have now had these for 6 months and we can say that the battery life is brilliant cleans teeth well and the travel container it comes with is super handy"
91.7%

handled brilliantly

"returned handled brilliantly by amazon and i received my refund promptly"
91.7%

superior sonic brush

"back to my far superior sonic brush"
91.6%

great battery

"charges great battery is efficient and the pressure sensitivity warning is good i’ve been brushing to hard for years 😮 fully recommended 🙂"
91.4%

great and compact

"carry case is great and compact and the product itself looks pretty sleek"
91.1%

extremely well

"it cleans your teeth extremely well"
90.7%

very satisfied

"the battery can take a while to fully charge but overall i’m a very satisfied customer"
90.4%

well better

"one other thing to note is that it holds it charge really well better than the genius "
90.3%

great experience

"this was the best recommended electric toothbrush with a reasonable range and i'd had a great experience with the 2000 so decided to go for this"
90.1%

best toothbrush

"after owning three different toothbrushes oral b pro 2 2500n oral b genius 9000 oral b pro 650 i can say that this is the best toothbrush the genius 9000 you'd expect to be the best as it costs £100"
89.9%

lasts me easily

"the battery lasts me easily for two weeks and even the toothbrush on the highest speed and for at least 2m each time so if you use it for less time or lowest speed i'm sure it will hold for longer"
89.6%

brilliant green light

"it seems to last quite a while between charges and the brilliant green light that lights up when it needs charging and also while it is charging are very bright"
89.6%

beautiful toothbrush

"it is a beautiful toothbrush with a lovely travel case"
89.3%

incredible as usual

"amazon delivery and price was incredible as usual"
89.3%

very impressive

"very impressive battery life"
89.1%

genius 9000

"after owning three different toothbrushes oral b pro 2 2500n oral b genius 9000 oral b pro 650 i can say that this is the best toothbrush the genius 9000 you'd expect to be the best as it costs £100"
89.1%

true bargain

"also this product on offer costing £30 delivered with bonus travel case was a true bargain"
88.4%

excellent investment

"all together an excellent investment"
88.4%

no loss of power

"the new batteries in these are great works for over two weeks with no loss of power"
88.3%

feel clean

"the 2500 power means you can keep your teeth nice and clean and they feel clean too!"
88.2%

great job oral b team

"great job oral b team"
88.2%

works great

"the pressure sensor works great but it activates when you brush really hard"
88.0%

really do a good

"the cross head brushes really do a good job"
87.9%

wonderfully clean

"the battery lasts really well the travel case is great and my teeth feel so wonderfully clean since i started using it"
87.6%

best choice

"this toothbrush is the best choice imo because it doeant have all the unnecessary feathers like bluetooth which do practically nothing it not too expencive and includes a travel case too this brush has long battery life and vibrates to tell you the almond of time that has passed which is all you really need"
87.5%

extra bonus

"the travel case is an extra bonus"
75.0%

very sturdy

"feels very sturdy and solidly made also has a smooth refined action not a bit rattley like some cheaper versions and without gimmicks"
75.0%

with prime

"the item arrived very quickly as expected with prime"
75.0%

reasonably practical

"one of the reasons i chose this model is that it came with a reasonably practical case that wasn’t too large it’s the black case the clear plastic case is pretty naff looking if i’m honest and bigger than it needs to be due to unnecessary “styling”"
75.0%

very thorough

"maybe they are very thorough or maybe just no urgency?"
75.0%

fairly well

"thus far the toothbrush works fairly well"
75.0%

fairly decent

"fairly decent then especially if you can get it for around £40 on sale"
75.0%

comfortable power

"no issues with the battery so far and a more comfortable power"
75.0%

pretty sturdy

"this version also comes with a travel case i've not used it yet but it seems pretty sturdy"
75.0%

solid quality

"very good value for solid quality"
75.0%

reasonably strong

"battery lasts about a week and is reasonably strong right up to the end only slight downside is it takes a long time to fully recharge about 16 hours before the flashing light goes out a small price to pay in my view"
75.0%

handy timer

"handy timer allows you to stay on track with brushing times and it holds a good charge for approx 2 weeks"
75.0%

useful indication

"the timer function is not really necessary but a useful indication of how long you have been brushing for"
75.0%

provides guidance

"this product is great for those busy people with little time on their hands it has a great battery life i can go 2 weeks between charges it provides guidance on when to start cleaning the next quadrant of your teeth so that you can complete a full 2 minute clean has a handy light which shows when you press to hard on the teeth and even shows you when it needs charging this was all i required in a toothbrush and it works brilliantly"
75.0%

protects well

"comes with a carry case which is cool bit large and boxy but protects well"
75.0%

great value

"great value"
75.0%

holds charge well

"but i'm happy to report battery life is great holds charge well"
75.0%

very sensitive

"i have very sensitive teeth and even with the sensitive heads i purchased separately i still find an electric toothbrush uncomfortable to use"
75.0%

readily available

"twin speed and readily available replacement heads"
75.0%

good brush

"there are lights to show when each quarter of your teeth have had a good brush and a useful over pressuring alert"
75.0%

super value

"he is very pleased with this product says it is very effective it was super value and i was able to have it sent directly to him for next day delivery"
75.0%

most useful

"additionally the built in quadrant timer is probably the most useful part of this toothbrush and helps me get an even clean"
75.0%

great news

"great news was oral b upgraded it to 5 mode one which works wonderfully and no costs to return it"
75.0%

relevant anymore

"they sell it to the uk market and promote the 2 pin which is not relevant anymore"
74.9%

upgraded brush

"been using the vitality range for a number of years with no complaints but decided to treat myself to an upgraded brush"
74.9%

feeling smooth

"lovely tooth brush leaves your teeth feeling smooth"
74.9%

suitable amount

"this helps to ensure you spend a suitable amount of time on the upper and lower teeth front and back"
74.9%

added bonus

"added bonus is you can have a spare head for your parter to visit or easy to dispose the current head if you catch someone using it at a party!"
74.9%

perfect balance

"this was the perfect balance"
74.9%

well recommended

"well recommended"
74.9%

smart idea

"amazing the pressure indicator is such a smart idea"
74.9%

good battery

"the toothbrush looks good battery lasts a week and the brush head lasts a good 3 to 4 months which is good"
74.9%

very reasonably

"and as one of 'today's deals' very reasonably priced"
74.9%

great quality

"this electric toothbrush is of great quality"
74.9%

strongest speed

"i like that it has two speeds i only use the strongest speed for cleaning my teeth but the slower speed is useful when cleaning the brush as it doesn’t flick water everywhere because the handle is thin and the toothbrush itself is tall the balance can be off and the toothbrush falls a lot also the red light that tells you you’re brushing too hard can become really annoying after a while sometimes i need to brush harder particularly around my wisdom teeth and the red light becomes annoying"
74.9%

great addition

"great product and the new lilon battery is a great addition"
74.9%

nicely boxed

"nicely boxed and packaged"
74.9%

cleans well

"the cross action really cleans well"
74.9%

more brushes

"great product 5 different settingson the brush it’s self teeth feel so much better and cleaner since using it gives you 4 intermittent cleans of 30seconds total of 2 minutes brushing time comes with charger which lasts around a month once fully charged comes with 2 more brushes plus a plaque remover 😊👍🏻 went back to my dentist for a 6 month check up and she instantly noticed i’d been using an electric brush no issues at the dentist 😊👍🏻"
74.8%

professional opinion

"there are much more expensive versions but in his professional opinion the extras offered by these were gimmicks and simply not worth the extra money"
74.8%

lasts really

"the battery lasts really well the travel case is great and my teeth feel so wonderfully clean since i started using it"
74.8%

lasts well

"it charges quickly and lasts well and the flashing notification when it needs charging is the most useful feature"
74.8%

swift brush

"swift brush and my teeth feel much cleaner than before"
74.8%

answered promptly

"i phoned they answered promptly asked about the problem and asked that i send it in for repair"
74.8%

independent reviews

"independent reviews say that overall this is the best electric toothbrush"
74.8%

works really well

"had a few months now and it works really well"
74.8%

waterproof rating

"the included dock is a great addition that is a wireless charger which helps with it's waterproof rating"
74.8%

much softer

"this 2500 is much softer in letting you know when these timing are passing"
74.8%

good job cleaning

"brush heads are well designed and do a good job cleaning my teeth feel super clean and smooth after every brush"
74.8%

good oral health

"well i know electric toothbrushes are essential in order to maintain good oral health so when my old one died i was so upset and struggled to find a good comparison"
74.8%

neat presentation

"it has a simple design solid construction and neat presentation"
74.8%

well appreciated

"so it was well appreciated"
74.8%

clean and stronger

"i love using this electric toothbrush my teeth feel absolutely great clean and stronger"
74.8%

good service

"bought this to replace an oral b electric brush that had given good service over a few years use but the battery was needing recharging more and moore frequently"
74.7%

works well

"it looks good and works well"
74.7%

funny feature

"product is good and it does what is supposed to do well the feeling after using it is nice and the signal that let you know when change area of the mouth is a useful funny feature"
74.7%

full price

"i bought it full price as an investment for my dental health"
74.7%

clear and bright

"pressure sensor is clear and bright to help protect damage to gums"
74.7%

brushing position

"don’t use any of the fancy features but the buzz that tells you when to switch brushing position is handy"
74.7%

pretty compactly

"the travel case it comes with is actually pretty useful and you can pack away your toothbrush pretty compactly"
74.7%

sensitive mouths

"it has two speeds the slowest being for sensitive mouths"
74.7%

about 21 brushes

"first use and the charge lasted about 21 brushes and after that it was down to 5 brushes!"
74.7%

well and comes

"cleans teeth really well and comes with a case to store the toothbrush and handy when travelling"
74.7%

recommend oral

"i can confidently recommend oral b to anyone so just pick that one you can afford and enjoy healthy clean teeth"
74.7%

enthusiastic brushing

"great features for the price it was the lowest priced brush we could find plus was on prime day that had both a pressure sensor and a timer which was important for us as my partner has damage to his enamel from over enthusiastic brushing"
74.7%

pretty handy

"i’m still getting used to it’s functions all the modes work daily and sensitive which is softer on the gums i’m not sure how the timer works because the tooth brush let’s me brush longer than 2 mins i may not be paying attention to the signals but it vibrates every 30 seconds to ensure i give each quadrant of my mouth it’s due time which i think is pretty handy!"
74.7%

lasting around

"so far the toothbrush is lasting around two weeks used twice a day for four minutes so no issues for me on battery life"
74.7%

solid brush

"but overall solid brush for daily clean and care"
74.7%

good charge

"handy timer allows you to stay on track with brushing times and it holds a good charge for approx 2 weeks"
74.7%

gentle strokes

"the first time i brushed my teeth with it i felt as if there was silk running gentle strokes"
74.7%

like magic

"and it works like magic"
74.7%

smooth and silent

"i expected a quality product from the world leader in electric toothbrushes to be very smooth and silent"
74.6%

solid choice

"a lot of the higher models for this brand have numerous whizz bang features like bluetooth this and that but this is a solid choice if you want a good solid toothbrush"
74.6%

powerful looks

"sounds powerful feels powerful looks smart and leaves my mouth feeling great"
74.6%

lovely tooth brush

"lovely tooth brush leaves your teeth feeling smooth"
74.6%

excels at this

"i have some crowns and it is important to keep them clean and this brush excels at this "
74.6%

added features

"if you want to spend a little bit less and don't need all of the added features of the oral b 2500n then the oral b pro 650 is probably the way to go"
74.6%

practical and useful

"the functions it has are practical and useful the pressure sensor to let you know if you are brushing too hard and the timer which vibrates each 30 secs and longer after 2 mins"
74.6%

sensitive teeth

"i leave the toothbrush on charge all the time using it 3 times a day and its never gone flat i love how it has 2 modes one for people who have sensitive teeth and another mode for more of an aggressive clean"
74.6%

feeling great

"sounds powerful feels powerful looks smart and leaves my mouth feeling great"
74.6%

feels great

"feels great during and after"
74.6%

useful good bits

"all of the useful good bits and none of the silly add ons that you get with the much more expensive versions which are a waste of time"
74.6%

loyal years

"having has a sonic toothbrush that had given loyal years of service i changed our brushes to these"
74.6%

great less

"it has a travel case which i find useful and overall i am happy but battery life not great less than a week on full charge"
74.5%

definetly recommended

"definetly recommended!"
74.5%

very good price

"overall very good for a very good price"
74.5%

very good value

"i like this because it is very good value for money"
74.5%

good accessories

"comes with good accessories too"
74.5%

range price

"like lots of things as you go up the model range price goes up with it"
74.5%

sensitive gums

"very easy to use with 2 different settings to help sensitive gums"
74.5%

work great

"the general features work great and the black edition looks great"
74.5%

pretty great

"after my last one broke i decided to get this one as all the reviews has been pretty great"
74.5%

more efficiently

"i have been using an oral b toothbrush for many years so have owned several older models but i believe this one to be the best yet the 'cross action' brush oscillation seems kinder to my teeth & gums & cleans more efficiently the red light that illuminates if you press too hard is very bright plus the re charge light is also very clear"
74.5%

recharge properly

"thought it was good value but after just 2 months fails to recharge properly no matter how long left to charge for"
74.5%

well enough

"this electric toothbrush works well enough when charged but it cannot hold a charge for more than a few hours"
74.5%

toothpaste manufacturers

"i shouldn`t think the toothpaste manufacturers are pleased about the smaller heads now"
74.5%

very quick

"i still give it 4 stars because nothing is perfect these days and the refund process is very quick"
74.5%

very straightforward

"this is a very straightforward oral b toothbrush"
74.5%

good points

"there is such a wide array of electric toothbrushes all varying in price however having now owned this for over 2 years i feel strongly that this oral b pro 2 2500 is excellent value with many good points: sensitivity sensor which lights up if you’re brushing too hard"
74.4%

good reminder

"it's comfortable to hold doesn't make too much noise and the two minute timer function is a good reminder of just how long i should be brushing for"
74.4%
...

excellent product in both products

"this is an excellent product which has 5 different settings"
100.0%

very pleased in both products

"very very pleased"
100.0%

brilliant toothbrush in both products

"brilliant toothbrush"
100.0%

excellent toothbrush in both products

"this is an excellent toothbrush and my second sonicare as the first one eventually stopped working after many years of service"
100.0%

brilliant product in both products

"brilliant product really aids dental care"
99.9%

amazing toothbrush in both products

"amazing toothbrush can really feel the difference"
99.7%

best thing in both products

"amazing the best thing i have ever brought"
99.6%

really good in both products

"really good toothbrush a worthwhile upgrade from the oral b toothbrushes"
99.3%

very clean in both products

"it seems very powerful and my teeth feel very clean after brushing"
98.7%

really clean in both products

"it leave my teeth feeling really clean"
94.5%

good toothbrush in both products

"good toothbrush but it is a bit expensive"
88.8%

great toothbrush in both products

"great toothbrush with several useful settings and the charging travel box is a nice bonus"
88.0%

good price in both products

"i think i got this at a good price i think these are the best out of the electric brushes"
75.0%

looks good in both products

"looks good and cleans well"
75.0%

great features in both products

"well made and easy to use with great features"
75.0%

really well in both products

"my new one holds battery really well"
74.9%

more efficient in both products

"had an older model which was great this is better looking and in my opinion a more efficient brush"
74.9%

looks great in both products

"has a very cool travel case that’s comes with it more modes than i’ll ever use looks great and leaves perfect results every time!"
74.8%

clean feeling in both products

"the perfect electric toothbrush that will give you an exceptional clean feeling"
74.6%

very helpful in both products

"thankfully the toothbrush is insured for two years and the support was very helpful all three getting exchanged within a week of us complaining"
74.4%

very useful in both products

"the battery lasts about 2 5 weeks when brushing twice a day which i found very useful"
74.3%

good value in both products

"since the price drop which i had been waiting for this is now good value for money!"
74.3%

great item in both products

"it’s a great item that’s why we have one each"
74.2%

electric toothbrush in both products

"i have always used an electric toothbrush but it was oral b"
73.4%

premium product in both products

"not good enough for what is marketed as a premium product"
73.2%

fantastic brush in both products

"fantastic brush"
73.2%

good amount in both products

"full charge lasts a good amount of time"
73.2%

best electric toothbrush in both products

"simply the best electric toothbrush ever but it doesn't last lasts just over a year for a traveller"
72.5%

would recommend in both products

"i would recommend"
72.4%

feel amazing in both products

"mouth and teeth feel amazing when you ve used it"
71.8%

great feature in both products

"the case charging with usb is a great feature and to be honest that is what really sold it to me"
71.0%

great purchase in both products

"it was for sure a great purchase!"
69.5%

much cheaper in both products

"love this toothbrush which was an upgrade from a much cheaper model"
68.1%

extremely powerful

"the toothbrush is actually extremely powerful so much that when you put toothpaste on the press the button before putting it in your mouth first it will fall off"
100.0%

very powerful

"it seems very powerful and my teeth feel very clean after brushing"
100.0%

superb toothbrush

"superb toothbrush worth the money"
100.0%

clean teeth beautifully

"clean teeth beautifully"
99.9%

great detail

"it has 5 settings and all 5 settings do exactly what it says on the box in great detail"
99.9%

amazing clean

"amazing clean"
99.8%

highly recommend

"would highly recommend!"
99.6%

became unusable

"it broke after less than 4 months the metal spike for attaching the brush started wobbling like crazy and it became unusable"
99.3%

terrific product

"terrific product that makes me feel like i’ve just had a professional clean each time i brush!"
98.8%

amazing product

"amazing product very well done travel kit includes a faster charger via usb cable it’s very efficient"
98.5%

feeling clean

"i like all the features and it leaves my teeth feeling clean"
98.4%

worthy upgrade

"great product and a replacement for my old sonicare it feels like a worthy upgrade!"
97.0%

allocated minutes

"would like the battery to last longer but thats down to me using it longer than the 2 allocated minutes"
96.6%

squeaky clean

"best electric toothbrush i have ever had squeaky clean teeth"
96.6%

feal clean

"what a difference my teeth feal clean again!"
96.6%

extremely handy

"the case is extremely handy when travelling reason i bought it"
95.0%

phillips brilliant

"thank you phillips brilliant job well done!"
94.4%

grabbed a bargain

"worth every penny great in all settings waited until the sale and grabbed a bargain"
93.1%

such a bargain

"there must be something inherently wrong with these toothbrushes for them to be offered at such a bargain"
93.1%

great and super

"the travel charger is great and super useful"
93.1%

diamondclean are amazing

"the sonicare range especially this model the diamondclean are amazing and cleaning are comfortable and work to perfects"
93.1%

wonderful product

"wonderful product"
92.8%

it's brilliant

"it's brilliant"
92.7%

toothbrush is amazing

"this toothbrush is amazing!"
92.1%

very effective

"it is very effective my teeth feel so clean after using it"
91.8%

treat for teeth

"a treat for teeth"
91.4%

very best ever

"i have to say this phillips sonicare diamond clean toothbrush is the very best ever"
91.1%

example of greatness

"when it came to replacing my running shoes earlier this year all signs seemed to point to the flyknit range as an example of greatness"
90.9%

really impressive

"the battery life is really impressive"
89.9%

clean and polished

"my teeth feel clean and polished and this feeling continues for much longer than when using my previous toothbrush"
89.8%

functioning perfectly

"5 years ago and it's still functioning perfectly"
89.8%

does a brilliant

"does a brilliant job and makes brushing teeth a real pleasure plus no doubt a bonus for my teeth"
89.5%

such a good

"they seem to break after about 2 years unfortunately but they do such a good job i hate being without one"
89.5%

beauty youtubers

"after being tempted to get one from beauty youtubers decided to get it on black friday"
89.4%

am brushing is great

"seems great the 4 x 30 second buzzer to tell me when to move where i am brushing is great and battery life is amazing"
89.4%

very sleek

"one must admit this toothbrush design is very sleek"
89.0%

love the colour

"love the colour"
88.7%

one suits a best

"easy to use has loads of settings which you could pick the one suits a best"
88.6%

brush is brilliant

"she thinks that the brush is brilliant"
88.5%

smooth and clean

"teeth feel so smooth and clean"
88.5%

clean and fresh

"it left the mouth and teeth feeling clean and fresh"
88.5%

battery life is amazing

"battery life is amazing"
88.4%

really happy

"really happy"
88.4%

slippery clean

"my teeth feel slippery clean after each brush"
88.2%

clear holder

"the clear holder is plastic and a little light weight"
84.2%

look great

"they look great and work well but both failed after 21 months in exactly the same way"
75.0%

perform well

"this is true with all the sonicare brushes i've had they perform well but don't last long so now i've just bought the basic model which is good enough not too far off really"
75.0%

felt great

"teeth felt great"
75.0%

great price

"fantastic toothbrush at a great price"
75.0%

reduced price

"great price too my last one cost about gbp250 so this reduced price very welcome"
74.9%

easy instructions

"very sleek like traditional head easy instructions"
74.9%

begin with

"was amazed to begin with"
74.9%

were great

"philips were great and replaced the handset bit earlier in september"
74.9%

best brush

"the best brush in the world"
74.9%

dedicated time

"i use the gum care mode which has dedicated time at the end for you to use brushing on the gum line and since getting this toothbrush my teeth have felt much cleaner!"
74.9%

still good

"the steel rod where the toothbrush sits usually breaks between 2 3yrs but still good value"
74.9%

more useful

"glad to say it charges happily off the glass mug i obtained with the previous toothbrush and which i find more useful than just a base given the limited space i have available"
74.9%

nice holder

"i bought this toothbrush on the 16th february 2018 and was initially delighted: it looked great didn't waste charge quickly and had nice holder for travelling"
74.9%

massive improvement

"they definitely make a massive improvement in cleanliness over a normal toothbrush"
74.9%

look forward

"i really look forward to cleaning my teeth every time i use the phillips sonicare diamond clean toothbrush and the way my mouth feels after it has done a first class job"
74.8%

feels nice

"travel charging case is sturdy and feels nice"
74.8%

very comfortable

"perfect quiet very comfortable tve brush head is so well weighted just the perfect pressure on your teeth hope we can purchase replacements of the same quality probably more functionals than we will use but great to know they are there"
74.8%

feels good

"feels good!"
74.8%

five stars

"the toothbrush itself is very good and would have gotten five stars we even bought three"
74.7%

better instructions

"however the five functions would be more useful if there was better instructions on how to use"
74.6%

please clearly

"will philips the supplier please clearly clarify this inconsistency?"
74.5%

good choice

"cleans really well with a good choice of settings and i find the charging travel case really useful as i do not have a shaver plug in my bathroom so i just leave it in the case to charge overnight when necessary but the battery life is good anyway"
74.5%

very efficient

"very efficient reduced my visit to the dentist from once every 3 months to once a year and very practical to carry with me as i travel a lot"
74.5%

looked great

"i bought this toothbrush on the 16th february 2018 and was initially delighted: it looked great didn't waste charge quickly and had nice holder for travelling"
74.5%

fantastic toothbrush

"fantastic toothbrush at a great price"
74.5%

good enough

"good charger gives you over two weeks charge good enough for both my wife and i to use over a two week holiday we do have different heads!"
74.5%

pretty quickly

"feels really clean and was super happy to begin with but the battery life has dwindled pretty quickly and one of the bristle clumps has fallen out after only using this brush for 6 weeks!"
74.4%

will probably

"i will probably buy another one though because it really is good"
74.4%

high quality

"pros this toothbrush cleans your teeth very well and the product itself feels and looks high quality"
74.4%

good condition

"i have purchased this for over two years now it is still working in good condition"
74.4%

overall good

"overall good toothbrush but for the price you'd expect it to last much longer"
74.3%

enjoying this

"i'm enjoying this every day even though it feels so different to my previous oral b"
74.3%

super easy

"the process was super easy and i got a new brush after 2 days"
74.3%

better looking

"had an older model which was great this is better looking and in my opinion a more efficient brush"
74.3%

professional clean

"terrific product that makes me feel like i’ve just had a professional clean each time i brush!"
74.3%

quality product

"overall really pleased with this quality product"
74.2%

really nice

"really really nice product"
74.2%

amazing cleaning

"amazing cleaning from philips"
74.1%

feel great

"best buy and teeth are clean and feel great!"
74.1%

well worth

"great customer service and so well worth the price!"
74.1%

worthwhile definitely

"worthwhile definitely"
74.1%

lovely and girly

"it was recommended by hygienist and its also lovely and girly in pink"
74.1%

very happy

"overall i'm very happy with it"
74.0%

high but worth

"the mattress is excellent and has more than bleaching cleaning removing plaque sensitive teeth and it is very expensive its price is high but worth it"
74.0%

good clean

"good clean from the unit"
73.9%

pretty basic brushes

"these are pretty basic brushes in terms of features but really what more do you need?"
73.9%

sonic brushes

"when i bought this i like lots of others was really cross with phillips as i had had three of their sonic brushes break down on me"
73.9%

sonicare brushes

"this is true with all the sonicare brushes i've had they perform well but don't last long so now i've just bought the basic model which is good enough not too far off really"
73.9%

ease battery

"removes plaque with ease battery lasts over a week sleek design and case"
73.9%

were excellent

"i bought this and another philips toothbrush as christmas presents as they were both on special offer and was told they were excellent "
73.8%

very stylish

"the charger itself is very stylish looking also"
73.7%

excellent design

"excellent design but sadly rubbish reliability"
73.7%

amazing item

"this is an amazing item and i'm very pleased with it"
73.7%

great feeling

"this toothbrush has an updated brush head but like all the others i have had gives a great feeling to a clean and fresh mouth"
73.6%

going strong

"my braun rotating brush is over 5 years old and still going strong"
73.6%

multi choice function

"has multi choice function"
73.6%

very luxurious

"it's very luxurious as it has a portable charger which is so easy to transport around"
73.6%

great highley

"great highley recommend"
73.5%

price philips

"for the price philips have to engineer something that lasts longer than that!"
73.5%

fantastic product

"fantastic product!"
73.4%

nice product

"nice product"
73.4%

very impressed

"very impressed"
73.2%

deep clean

"perfect toothbrush bought one for my girlfriend and then one for myself really useful powerful and with the differente settings of cleaning does a really good job battery last 2 weeks in normal mood and 1 week in deep clean which is really good"
73.2%

charges happily

"glad to say it charges happily off the glass mug i obtained with the previous toothbrush and which i find more useful than just a base given the limited space i have available"
73.2%

even better

"not to forget the price is less than half the rrp which makes this purchase even better"
73.2%

perfect results

"has a very cool travel case that’s comes with it more modes than i’ll ever use looks great and leaves perfect results every time!"
73.1%

much healthier

"they clean my teeth better than anything on the market and my dentist has said that our families teeth and gums are much healthier than before"
73.1%

gorgeous and second

"firstly it's gorgeous and second my teeth are gleaming!"
73.0%

orthodontist compliments

"in fact my orthodontist compliments me on the state of my oral health"
72.9%

clean setting

"this does make for a wet toothbrushing experience but it is efficient and has removed some of the staining on my teeth on just the standard clean setting in just a couple of weeks"
72.9%

more powerful

"this is way more powerful than the oral b ones that just twist their head a bit"
72.9%

lasts ages

"battery lasts ages and it warns you couple days before it's completely drained"
72.8%

sparkling clean

"teeth feel sparkling clean just hope the brush head lasts a while as they only provide one "
72.8%

lead easily

"the travelling case is wonderful and is totally re chargeable so you don’t have to take so many leads as it fits your iphone lead easily"
72.7%

well spent

"if you get it at right price under £100 it's a great deal and money well spent"
72.7%

definitely recommend

"definitely recommend"
72.7%

have available

"glad to say it charges happily off the glass mug i obtained with the previous toothbrush and which i find more useful than just a base given the limited space i have available"
72.6%

highly recommended

"highly recommended"
72.6%

electric brushes

"i think i got this at a good price i think these are the best out of the electric brushes"
72.5%

sonicare philips

"we have 4 people in the house and 4 sonicare philips handles"
72.4%

lasts a while

"teeth feel sparkling clean just hope the brush head lasts a while as they only provide one "
72.4%

adaptive brush

"feels different and i choose to use the adaptive brush and paid extra although one is included with this model"
72.3%

last electric toothbrush

"my first and my last electric toothbrush"
72.3%

clean battery

"great toothbrush leaves your teeth and mouth feeling really clean bit like a trip to the dentist for a clean battery lasts ages i've had it 2 months and only charged it three times"
72.2%

much better

"so much better than a regular brush"
71.9%

keep breaking

"i keep buying brushes from the sonicsre range and they keep breaking"
71.8%

right place

"right place and with the right equipment a great pair of running shoes"
71.8%

real pleasure

"does a brilliant job and makes brushing teeth a real pleasure plus no doubt a bonus for my teeth"
71.7%

nice bonus

"great toothbrush with several useful settings and the charging travel box is a nice bonus"
71.6%

main charger

"meanwhile the main charger is the usual 2 pin bathroom plug"
71.6%

remained loyal

"the reason we have remained loyal to philips is that in comparison to any of the oral b handles we have tried the philips gives a much better clean"
71.6%

good brash

"good brash with it but only one "
71.3%

much cleaner

"i use the gum care mode which has dedicated time at the end for you to use brushing on the gum line and since getting this toothbrush my teeth have felt much cleaner!"
71.3%

cool glass option

"the cool glass option is great for leaving it in the bathroom also so it's just your personal preference"
71.2%

looks decent

"package looks decent although at this price i'd expect more than a single brush to be included"
71.2%

these brushes

"i’m using these brushes since 2014"
71.0%

great electric toothbrush

"i was looking for a great electric toothbrush to use at home and while travelling this one is amazing for both the usb case is spot on!"
71.0%

style charger

"love the new style charger not longer a pin that gets filled with the toothbrush residue"
71.0%

useful powerful

"perfect toothbrush bought one for my girlfriend and then one for myself really useful powerful and with the differente settings of cleaning does a really good job battery last 2 weeks in normal mood and 1 week in deep clean which is really good"
70.9%

recommend this

"i’d recommend this to everyone!"
70.9%

brought this

"husband brought this for wife's mothers day present to replace original sonicare toothbrush wife mother loved it especially the colour!"
70.8%

toothbrush lots

"great toothbrush lots of settings battery lasts well easy to use"
70.8%

holds the charge

"this electric toothbrush holds the charge well and and makes it easy to keep my teeth clean and white"
70.7%

bathroom charger

"there is a normal bathroom charger but the travel case also incorporates a usb charger which is good"
70.5%

weakened significantly

"the vibrations weakened significantly and it had nothing to do with charging or the toothbrush head"
70.4%

enjoy using

"stunning looking and amazing toothbrush i enjoy using it so much i bought one for my mum too managed to get it for £89 which was a great price too"
70.3%

absolute quality

"absolute quality"
70.2%

under guarantee

"fantastic toothbrush whilst working unfortunately malfunctioned within a month where it became like a pneumatic drill therefore impossible to use returned to be repaired under guarantee which meant no toothbrush for 10 days"
70.1%

very professional

"very pleased with this product and the lovely light pink colour very professional looking as well"
70.0%

rose gold cover

"i love the rose gold cover and chargeable travel case"
69.9%

same price

"this toothbrush is very different from my oral b which incidentally was around the same price"
69.9%

different speed levels

"different speed levels give a different feel but i think they all leave my teeth feeling the same"
69.9%

build quality

"the build quality is excellent and the head is really good too"
69.6%

liked this item

"we really liked this item when we first started to use it"
69.5%

working properly

"the issue was that after approximately a year all three of them stopped working properly they were bought at different times and from two different retailers "
69.4%

cleans thoroughly

"cleans thoroughly and noticed the difference immediately"
69.4%

same quality

"perfect quiet very comfortable tve brush head is so well weighted just the perfect pressure on your teeth hope we can purchase replacements of the same quality probably more functionals than we will use but great to know they are there"
69.1%

deep clean mode

"my teeth feel a lot cleaner after using this and really like the deep clean mode"
68.7%

diamond clean brush

"this is my second diamond clean brush"
68.7%

diamond clean toothbrush

"i have to say this phillips sonicare diamond clean toothbrush is the very best ever"
68.6%

recommended this

"dentist recommended this as i'm prone to plaque"
68.6%

great idea

"the charging travel case is a really a great idea too"
68.5%

great design

"great design with the usb travel charging case"
68.5%

worth the money

"superb toothbrush worth the money"
68.4%

better investment

"a few small design changes would be good to take out annoyances and make it feel a better investment at the £80 black friday price i paid"
68.3%

exceptionally clean

"powerful and makes your teeth exceptionally clean but doesn't feel like it's pushing your gums back like traditional toothbrushes can"
68.2%

brushed our teeth

"we brushed our teeth with it manually for a week since it run out of charge in 6 days"
68.2%

love sonicare

"love sonicare"
68.1%

range oralb

"the price of the top of the range oralb i think 9000?"
68.1%

very strong

"very strong power and makes you teeth feel and look very clean"
67.9%

flyknit range

"when it came to replacing my running shoes earlier this year all signs seemed to point to the flyknit range as an example of greatness"
67.7%

sonicare range

"the sonicare range especially this model the diamondclean are amazing and cleaning are comfortable and work to perfects"
67.7%

toothbrush range

"this electrical toothbrush is on the top end on the electrical toothbrush range which is a brand i have trusted over several years if cost is not your 1st priority can ‘t fault this toothbrush in terms of comfort in use or the core job of cleaning your teeth from a trusted brand"
67.7%

sonicsre range

"i keep buying brushes from the sonicsre range and they keep breaking"
67.7%

carry with

"very efficient reduced my visit to the dentist from once every 3 months to once a year and very practical to carry with me as i travel a lot"
67.6%
...

Compare Emotion analysis

Oral-B Pro 2 2500 CrossAction Electric Toothbrush Rechargeable Power..

Positive tone

Neutral tone

Negative tone

31.4% 39.5% 29.1%
  neutral 39.3%
  happiness 22.1%
  worry 19.1%
  sadness 10.0%
  relief 4.9%
  love 1.8%
  fun 1.8%
  enthusiasm 0.4%
  surprise 0.2%
  empty 0.2%
Philips Sonicare DiamondClean Electric Toothbrush

Positive tone

Neutral tone

Negative tone

36.4% 31.7% 31.9%
  neutral 31.4%
  worry 24.4%
  happiness 17.3%
  relief 7.7%
  sadness 6.4%
  love 5.5%
  fun 3.4%
  surprise 2.1%
  hate 0.5%
  fear 0.5%
  empty 0.2%
  enthusiasm 0.2%
  anger 0.2%
  joy 0.2%

* analysis performed using Artificial Intelligence (AI) methods, data for the analysis has been gathered from multiple publicly accessible sources.
** strength is the level of sentiment expressed in a sentence, phrase or keyword. It ranges from 0 to 100%
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last analysis update 2024-11-26